{
  "status": "Illustrative acceptance plan, not an executable test suite or observed production result",
  "topic": "Missed check-in escalation workflows",
  "date": "2026-11-04",
  "sourceArticle": "https://aptixlabs.com/insights/fitness-coaching-check-in-automation",
  "setup": [
    "Use synthetic accounts and records",
    "Record the environment and implementation version",
    "Agree the expected product contract before testing"
  ],
  "reviewSequence": [
    "Specify expected windows and ownership",
    "Revalidate pending reminders before delivery",
    "Record coach follow-up separately from automated messages"
  ],
  "cases": [
    {
      "id": "1",
      "condition": "Submission arrives after reminder is queued",
      "expectedBehavior": "The obsolete reminder is suppressed",
      "observedBehavior": null,
      "status": "not_run"
    },
    {
      "id": "2",
      "condition": "Reminder delivery fails",
      "expectedBehavior": "It is not recorded as client nonresponse",
      "observedBehavior": null,
      "status": "not_run"
    },
    {
      "id": "3",
      "condition": "Coach changes the schedule",
      "expectedBehavior": "Future escalation uses the updated window",
      "observedBehavior": null,
      "status": "not_run"
    }
  ],
  "tradeoff": "More automation can reduce manual sorting while increasing notification fatigue. Start with a small number of meaningful states and review actual client responses before adding more nudges."
}